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[Solved] My reCaptcha is giving error

6 Posts
4 Users
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Posts: 27
Topic starter
(@mrfahadkhan)
Eminent Member
Joined: 5 years ago

My reCaptcha is giving error although i used the right site key: https://prnt.sc/mtvjmj

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5 Replies
Sofy
Posts: 4237
 Sofy
Admin
(@sofy)
Support Team
Joined: 6 years ago

Please make sure that you use the key type for reCaptcha v2 from your Google account (not v3).

2 Replies
(@mrfahadkhan)
Joined: 5 years ago

Eminent Member
Posts: 27

I am on V2, still facing thing problem.

Moderator
(@martin)
Joined: 8 years ago

Support Team
Posts: 986

Then you've configured the key incorrect.

Make sure you don't have other reCATPCHA plugins, use the core wpForo reCAPTCHA in Forums > Tools > Antispam admin page.

Delete current configured key from google and create it again, then update those in wpForo settings. Delete all caches, logout, navigate to forum front-end and press Ctrl+F5.

Posts: 27
Topic starter
(@mrfahadkhan)
Eminent Member
Joined: 5 years ago

It is showing now, but not showing on www.DigitalPhablet.com/Login and www.Digitalhablet.com/Register where it should.

1 Reply
Robert
Admin
(@robert)
Joined: 8 years ago

Support Team
Posts: 10499

As mentioned @martin above please disable all reCAPTCAH plugins, it seems you use UM reCAPTCHA addon or other plugins. You should only use wpForo reCAPTCHA if you use wpForo Reg/Login pages. wpForo reCAPTCHA located in Dashboard > Forums > Tools > Antispam tab. If not, you can use other reCAPTCHA solutions. Please read my post above.