Hi @chris and @robert Our developer has been doing some investigation and has discovered the following: The only way to "fix" a broken user is t...
@chris If it's a cache issue, then why is the problem happening in our staging environment, which has all caching completely disabled? Something else...
@chris From the 'users' list in the back-end you can click 'switch to' and it will switch into their account. Otherwise you would need to use your ad...
FYI - We have now disabled CloudFlare entirely on the staging site and the issue is still occurring.
Following up on this - the forum is still broken despite downgrading to the previous version. It seemed to work for a bit but when I awoke this morni...
@chris Please be advised that I have downgraded the forum on the live site to the previous version, and it now appears to be working. Can you please ...
@chris Is there a place I can download the previous version of wpForo? I'm considering moving our testing to the staging environment and restoring th...
@chris I guess I jumped the gun. They were all working, but I woke up today to find out they're broken again. Here are some example users that are b...
@chris I just tried that username as well as two others at random who were also having trouble, and all appear to be working now. Can you let me know...
@chris Certainly - please try the user with email address Jst53 at iquest dot net. Thanks.
@chris Thanks - I've just sent those credentials along. Let me know if you need Cloudflare access as well or anything else. Appreciate the help. Ou...
@robert Thanks, good catch. However, it's still not working. I have removed the double community and have ensured all 5 URL's are added exactly as y...
Finally, one more thing to add (because we're desperate to get our forums back online): I had the host disable ALL caching on the server and the prob...
Additionally, I wanted to add a screenshot showing the settings we've configured in CloudFlare. These pages are still having issues. cloudfla...
@robert Thanks, although we're still having trouble. Below please find notes from our team: The thing is, its using regex and we didn't specify $...