urisil
@urisil
Trusted Member
Topics: 8 / Replies: 30
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RE: Users getting 2 emails

@chris thanks for your help!

1 year ago
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RE: Users getting 2 emails

@chris OK, is there anything else you can think of that might cause it or do you think it's user error?

1 year ago
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RE: Users getting 2 emails

@chris I only received one email. One user told me that after clicking Add topic, it loaded for a while but did not seem do anything, but it did post ...

1 year ago
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RE: Users getting 2 emails

@chris I sent you an email with the login credentials.

1 year ago
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RE: Users getting 2 emails

@chris The forum is a private organizational forum which requires a username and password to log in to the website. Is there any information I can get...

1 year ago
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RE: Users getting 2 emails

@chris So after switching to the 2022 theme, we're still getting two emails when a new topic is created. Any ideas what can cause this?

1 year ago
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RE: Users getting 2 emails

@chris I'm going with your suggestion and have changed the theme to 2022. I'll let you know if I see any difference. If you have any other suggestions...

1 year ago
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RE: Users getting 2 emails

@chris I'm on version 2.1.6 and using the classic theme. Using the 2022 theme will change the whole layout, right? I'd like to avoid that if possible ...

1 year ago
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RE: Users getting 2 emails

Here's updated information which might shed some light: It seems that posts are being posted twice for some reason. I've checked with the users who ...

1 year ago
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RE: Users getting 2 emails

This is an image of the email that is received.  2023-02-15_11-02-39.png

1 year ago
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RE: Users getting 2 emails

Here's an image of the SMTP plugin sending two emails 1 minute apart.  2023-02-15_10-58-38.png

1 year ago
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RE: Users getting 2 emails

@chris I attached an image of two emails that I received 1 minute apart. They contain the same exact text of a user who created a new topic. What o...

1 year ago
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Replies: 19
Views: 265
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RE: Announcement Forum with mandatory subscription

@chris Is it possible to mention a whole group?

1 year ago
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