Limited Support
Our support team is currently on holiday from December 25, 2025 to January 7, 2026, and replies may be delayed during this period.
We appreciate your patience and understanding while our team is away. Thank you for being part of the wpForo community!
Merry Christmas and Happy Holidays! 🎄
There are many cases when user login but nothing is changed. Forum menu stays the same with [Login] and [Register] links, you are still not able to create a to post a reply. There are other cases, when all is good right after the login, but after a little navigation in forum pages you see your status is logout (not authorized).
The problem comes from either "1. HTTP / HTTPS mix" or "2. Cache Plugin Conflict".
1. If your website protocol is https:// and you have an SSL certificate, first please check and make sure the links to your forum pages are not with http:// protocol, when you go to forum with different protocol it doesn't keep the login status. You should always use the main https:// protocol. Please edit menus and pages and find URLs with http:// to your forum, then change the URL. Make sure you don't have other links with http:// : This plugin may help you do it automatically: https://wordpress.org/plugins/http-https-remover/
Handle http:// to https:// redirection. Make sure your website URLs are https:// in Dashboard > Settings > Permalinks admin page. Then go to Dashboard > Forums > Settings > General Tab and press [Update Options] to reset forum protocol. Call your forum URL with http:// protocol. If it doesn't redirect to https:// protocol, you should use one of these plugins:
2. If you have a cache plugin you should exclude forum home page from your cache plugin. wpForo has built-in cache system for the forum part and it should not be overlapped by other cache plugins. Please read this FAQ topic: https://wpforo.com/community/faq/wpforo-and-cache-plugins/
In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.