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[Solved] Mark an Answer as "Resolved the Problem"

5 Posts
3 Users
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Posts: 3
Topic starter
(@amoglie)
Active Member
Joined: 4 years ago

Is there a way for the Question author mark an answer as "Resolved the problem"? I see that an andmin could set a discussion as RESOLVED, but we need that the author could mark the answer as correct.

Thanks in advance.

4 Replies
Sofy
Posts: 4495
 Sofy
Admin
(@sofy)
Support Team
Joined: 6 years ago

Hi @amoglie,

If you use the wpForo Q&A layout, it's designed to work in the way you need. The question owner can select the green icon that will mean that the question is resolved.


If you use other layouts, just navigate to Dashboard > Forums > Settings > Forum Accesses Tab, edit the Accesses and make sure the "Can set own topic solved" CAN is enabled

3 Replies
(@amoglie)
Joined: 4 years ago

Active Member
Posts: 3

@sofy Hi oh thats great news for us.

Sorry about all the questions but i my layout is differet.

I dont see the ✅ and ⬆️⬇️ arrows:

Here's how i see my layout: https://d.pr/i/BroYfU

I get what you told me about the access and i've the right settings there. But i think that the problem is in the layout:

Here are my settings: https://d.pr/i/NoOJbi

Thanks again for your quick answer. Hope you can help me with this.

Regards!

 

Robert
Admin
(@robert)
Joined: 8 years ago

Support Team
Posts: 10527

Hi @amoglie,

You're using the Extended Forum Layout.

Please read the documentation. wpForo has four different forum layouts:

https://wpforo.com/docs/root/categories-and-forums/forum-layouts/

Sofy's screenshot is the Q&A Forum Layout.

 

(@amoglie)
Joined: 4 years ago

Active Member
Posts: 3

@robert Hi Robert thanks for your help! That solved my problem.