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DursunKaptan
Posts: 27
Topic starter
(@dursunkaptan)
Eminent Member
Joined: 4 months ago

Hello
The online members block looks white as in the picture. Members' pictures and names are not visible. I wonder how we can do this to make it visible?

7 Replies
Robert
Posts: 10503
Admin
(@robert)
Support Team
Joined: 8 years ago

Hi @dursunkaptan,

Please leave a direct link to the forum where we can see that widget to inspect the HTML and CSS conflicts.

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2 Replies
DursunKaptan
(@dursunkaptan)
Joined: 4 months ago

Eminent Member
Posts: 27
Robert
Admin
(@robert)
Joined: 8 years ago

Support Team
Posts: 10503

@dursunkaptan,

This is not wpForo issue. I think this is the WordPress.com CDN issue. Please reset all caches, optimizer plugins and purge the CDN.

Then disable all plugin and check it again. Something is conflicting with wpForo and replaces the avatar URLs to base64 encoded texts. 

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DursunKaptan
Posts: 27
Topic starter
(@dursunkaptan)
Eminent Member
Joined: 4 months ago

Hello
I disabled all Wordpress Plugins. I cleared cache and others but the result did not change.

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1 Reply
Robert
Admin
(@robert)
Joined: 8 years ago

Support Team
Posts: 10503

@dursunkaptan,

I'm sorry but I have no other idea. wpForo doesn't have such problem on all our test websites. This is either cache, CDN or plugin/theme conflict. 

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DursunKaptan
Posts: 27
Topic starter
(@dursunkaptan)
Eminent Member
Joined: 4 months ago

Everything works perfectly fine, but that's the only problem. What can we do if that doesn't happen?

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BlackRaz
Posts: 406
Admin
(@blackraz)
Contributor
Joined: 7 years ago

Hi  @dursunkaptan 
It appears that you are using a lazy loading plugin, and the online users widget is loaded via AJAX. It seems that your lazy load plugin is not triggered after the online widgets are printed. For further investigation, please request assistance from our Pro Support team. Provide Dashboard admin access to allow our developers to find and resolve the conflict with other plugins.
https://wpforo.com/pro-support/#customization

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