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[Closed] User Mentioning v1.4.3 - limited to one mention per post?

9 Posts
4 Users
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Posts: 112
Topic starter
(@veganostomy)
Estimable Member
Joined: 7 years ago

It seems that mentioning multiple users with the @usermention feature will only work with the last person mentioned. 

The idea of using @usermentions effectively is to reply to multiple users in a single reply, but it seems that you still have to mention each person in their own reply.

Will this be fixed? 

8 Replies
Robert
Posts: 10503
Admin
(@robert)
Support Team
Joined: 8 years ago

Please note that we don't use username for mentioning. This is the nicename, you can change it in My Profile Account page. Also please make sure each @nicename is free from all chars around. For example @nicename. and @nicename! will not work. It should be @nicename . and @nicename !

Posts: 112
Topic starter
(@veganostomy)
Estimable Member
Joined: 7 years ago
Posted by: Robert

Also please make sure each @nicename is free from all chars around. For example @nicename. and @nicename! will not work. 

Thanks for explaining. So it should work to notify multiple users who were mentioned in a single post? 

I believe a comma was used to separate the @nicename of each, which is perhaps why it didn't work for the first several users.

 

Robert
Posts: 10503
Admin
(@robert)
Support Team
Joined: 8 years ago

This will not work: @nicename, @nicename, @nicename,

This will work fine: @nicename , @nicename , @nicename

We'll make it more intuitive in future releases so such symbols will be ignored in case they are close.

1 Reply
(@maria-frankfurt)
Joined: 6 years ago

Active Member
Posts: 11

Hi Robert,

I also have a problem regarding the email notification of users who are mentioned by their nicenames in a post. 

It seems that email notification sometimes works correctly, sometimes not. 

We tested everything. Also we made sure that there are no characters before or after the @nicename - as you pointed out in the post above. 

We have no idea, why the same user sometimes recieves an email notification and sometimes not. 

Can you help?

Thank you!

Maria

 

Posts: 112
Topic starter
(@veganostomy)
Estimable Member
Joined: 7 years ago

Wonderful, thanks for the explanation!  I'm hoping to see an auto-complete feature where the user only has to type the @ and it will fill in the nicename as they type. Some of my users have a different nicename/username and it's not intuitive currently. 

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