I used my account "jonesDN2020" as a test to what I was seeing with others. I have over 1300 posts and changed my usergroup. I moderated the initial threshold of new replies and the moderation continues. It seems the group change sets a flag that does not look at existing posts and since it is well past the threshold will never kick in to take the member out of moderation.
Hi @contentmgr,
You are talking about User is New (under hard spam control) during first [X] posts option?
@chris Yes, that is set to three. I guess I am just confused as to how just changing my role to community member which is an extension of guest is causing this. I have a dozen or so users that have been on the forums with hundreds of posts with the same issue. I also have some new members that have dozens of posts that this is occurring for. One of them is a test account I setup. Any help is appreciated.
Please make a screenshot of your spam settings, and navigate to Usergroups admin Page, edit the needed Usergroup and make sure that the Can Pass Moderation option is enable.
@chris Thanks! I found the issue with your help. We have new users being dumped in the Community Members group which does not allow "Can pass moderation". I will need to create a new group for NEW members to be dumped in and then allow the "Can pass moderation" on the existing community members group.