I've had a hard time figuring out how to set up and manage the moderation of posts/topics/replies. The information here in the documentation under "Forum Moderation" doesn't actually say anything about moderation and seems to be more about managing forum setup.
I eventually found some of what I needed here:
https://gvectors.com/how-to-disable-topics-and-posts-moderation/
https://wpforo.com/community/wpforo-announcements/wpforo-1-2-0-is-released/
https://wpforo.com/community/how-to-and-troubleshooting-2/admin-email-notification-of-post-needing-moderation/
But it would be helpful to have relevant and updated information in the official documentation.
Thanks!
Hi @daniellerch,
Thank you for bringing this up—your frustration is completely valid, and it sounds like the current documentation really could use some clarification around the actual moderation workflow. It's a common pain point when documentation focuses on setup rather than the day-to-day operational tasks that moderators actually need to perform.
Based on the information available, here's a clearer step-by-step guide for managing post moderation:
- Access the Moderation Queue: Log into your WordPress Dashboard and navigate to
wpForo > Moderation. This is your central hub for all moderation tasks. - Review Pending Posts: The Moderation page displays all posts waiting for approval. You'll notice a badge count appears in the menu when there are pending items, making it easy to spot when new content needs attention.
- Understand What Triggers Moderation: Posts appear in the queue when they meet certain criteria (though the specific triggers would be worth clarifying in your forum settings).
- Take Action: From the queue, you can approve, reject, or otherwise moderate individual posts and topics as needed.
- Configure Notifications: Set up admin email notifications so you're alerted when posts enter the moderation queue, keeping you responsive to pending content.