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[Solved] Broken topic on forum

7 Posts
3 Users
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marsm
Posts: 137
Topic starter
(@marsm)
Estimable Member
Joined: 4 years ago

The forums are working perfectly, but recently we've come across a broken topic. The whole topic is "corrupted" in that it doesn't load the right sidebar and as an admin I can't click on edit or delete on any of the replies.

https://renewableheatinghub.co.uk/forums/energy-storage/my-experience-with-the-selpos-mason-diy-kit#post-10083

Any advice or suggestions on how I can fix this?

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6 Replies
Chris
Posts: 3627
(@chris)
Famed Member
Joined: 3 years ago

Hi @marsm,

Try to Edit the First Post, then find the HTML which has been inserted in the post, you have copied and pasted some text or IMG with its HTML, which is not allowed.

4 Replies
marsm
(@marsm)
Joined: 4 years ago

Estimable Member
Posts: 137

@chris , I can't click edit anywhere on the post, including the first post. Can I find the dodgy code if I find the post in phpmyadmin?

Chris
(@chris)
Joined: 3 years ago

Famed Member
Posts: 3627

@marsm,

You can find the first post in prefix_wpforo_posts table, edit it, make the changes only in body field, save, and then press Delete all caches button from wpForo > Overview Admin page.

marsm
(@marsm)
Joined: 4 years ago

Estimable Member
Posts: 137

@chris, I'll give it a bash.

marsm
(@marsm)
Joined: 4 years ago

Estimable Member
Posts: 137

I found the post and removed the HTML via phpmyadmin.

all working now. Will watch out for dodgy HTML embeds.

Posts: 36
(@pesimist57)
Trusted Member
Joined: 5 years ago

@chris Ah, the corresponding URL is giving a 404 error.
I can't view this topic in my subscriptions either.