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[Solved] Account page is gone!

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Beyondforce
Posts: 109
 Beyondforce
Topic starter
February 11, 2020 6:31 pm
(@beyondforce)
Estimable Member
Joined: 3 years ago

Hey guys,

Just noticed that my account page (right after you click on the Account Tab) is gone, it doesn't show anything.

Maybe it has something to do with the last update?

 

Thanks.

 account.png
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Martin
Posts: 851
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 Martin
Moderator
February 11, 2020 6:43 pm
(@martin)
Support Team
Joined: 6 years ago

Hi @beyondforce,

Please go to Dashboard > Forums > Settings > General Tab and change the Account Page slug to something else, for example to "dashboard" or something else. Make sure it's unique and you don't have page and post with such slug.

Powered by gVectors Team. our popular plugins:
wpForo, wpDiscuz

BizPatriot liked
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Beyondforce
 Beyondforce
(@beyondforce)
Joined: 3 years ago

Estimable Member
Posts: 109
February 11, 2020 6:48 pm
Reply toMartinMartin

@martin

It still doesn't work!

 

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Martin
 Martin
Moderator
(@martin)
Joined: 6 years ago

Support Team
Posts: 851
Martin - Facebook Martin - Twitter
February 11, 2020 6:53 pm
Reply toBeyondforceBeyondforce
Martin

@beyondforce,

Make sure you don't have a copy of profile-account.php template file in your active theme /wpforo/ folder as a template customization. Also, if you have wpForo Users Custom Fields addon you should update to the latest version. Don't use old versions of addons with the new 1.7.0 version of wpForo.

 

Powered by gVectors Team. our popular plugins:
wpForo, wpDiscuz

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Beyondforce
 Beyondforce
(@beyondforce)
Joined: 3 years ago

Estimable Member
Posts: 109
February 11, 2020 6:59 pm
Reply toMartinMartin
Beyondforce
Martin

@martin

I don't have wpForo Users Custom Fields and the only addon that is out of date is the Advanced attachment which I have tried to disable it and it still doesn't work.

I don't have a copy of the profile-account.php template file either!

 

Robert
 Robert
Admin
(@robert)
Joined: 6 years ago

Support Team
Posts: 9090
Robert - Twitter
February 11, 2020 7:05 pm
Reply toBeyondforceBeyondforce
Martin
Beyondforce
Martin

@beyondforce,

Ok, then it's not possible to help you without admin access. If you want us help you please send admin login details to support[at]gvectors.com email address. We'll login and check it within next 12-24 hours.

 

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

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Beyondforce
 Beyondforce
(@beyondforce)
Joined: 3 years ago

Estimable Member
Posts: 109
February 11, 2020 7:12 pm
Reply toRobertRobert
Beyondforce
Martin
Beyondforce
Martin

@robert

Okay, I have just sent an email with the admin info.

 

Beyondforce
 Beyondforce
(@beyondforce)
Joined: 3 years ago

Estimable Member
Posts: 109
February 12, 2020 1:26 am
Reply toBeyondforceBeyondforce
Robert
Beyondforce
Martin
Martin

@robert

I have found the problem.

I wanted to hide the Social Networks & Website using CSS under "Profile" and accidentally I hid the whole "#wpforo #wpforo-wrap .wpf-table".

Problem solved!

I just need to figure out how to hide the above information without hiding everything 😉

Thanks.

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