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[Solved] "Add topic" does not work!

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Trong
Posts: 10
 Trong
Topic starter
October 24, 2018 7:39 am
(@trong)
Active Member
Joined: 4 years ago

Hi,

I am trying with logged in as admin or guests but the "add topic" does not show anything when I click on it! I also tried with different browsers but when I click on the button, nothing happens!

http://expressbustosapa.com/community/main-forum/

I set the permissions for guests is "standard access" for the above forum so you can test!

Thank you!

 

 

 

Topic Tags
theme conflict editor
4 Replies
Sofy
Posts: 4057
Sofy - Facebook Sofy - Twitter
 Sofy
Admin
October 24, 2018 11:43 am
(@sofy)
Support Team
Joined: 4 years ago

Hi @trong,

This issue has no relation to wpForo. We've recorded a video, please watch it. It seems you've js errors on your website, that have an effect on "Add Topic" button. We've unchecked the "display:none" CSS role and as you can see in the video the form appears and everything works fine. 

https://www.screencast.com/t/xKQqmttah5c

This may be a theme issue or conflict with other plugins, please deactivate all plugins switch to default theme and check again.  Then activate plugins one by one and check after each deactivation. 

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

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Trong
Posts: 10
 Trong
Topic starter
October 25, 2018 8:49 am
(@trong)
Active Member
Joined: 4 years ago

Thank you very much! I tried to deactivate all plugins but the problem cannot be solved so I contacted the theme author for help and am still waiting for their reply! There is so much to do now 🙁

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Robert
Posts: 8959
Robert - Twitter
 Robert
Admin
October 25, 2018 9:15 am
(@robert)
Support Team
Joined: 6 years ago

First disable the cache I mentioned in your other topic, then disable all plugins again and test it. If it doesn't help then change the theme and check it again.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
Trong
Posts: 10
 Trong
Topic starter
October 25, 2018 9:21 am
(@trong)
Active Member
Joined: 4 years ago

Thanks @Robert!

I disabled the cache by setting it off in the General settings already so I think it is off now!

I also tried to change the theme and the "add topic" works well so it should be with the theme problem please!

Thank you very much for your continuous help and I really appreciate!

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