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wpForo 1.x.x Additional roles change usergroup

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DevonSays
Posts: 10
Topic starter
(@devonsays)
Active Member
Joined: 3 years ago

Hello

I have a bit of an issue with my usergroups and access as a result. 

My students get given a role when they first join and it assigns them automatically to the correct usergroup. However, as additional roles are being added, their usergroup changes and affects their acces. Is there a way to fix this?

Perhaps there is a way I can prevent automatic changing?

 

Thanks

Devon

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Chris
Posts: 2353
Admin
(@chris)
Support Team
Joined: 1 year ago

Hi @devonsays,

I'm sorry, but I don't follow you, can you explain the issue you have with more details.

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DevonSays
(@devonsays)
Joined: 3 years ago

Active Member
Posts: 10

@chris Students have a set user-group that is given to them upon enrollment. At a later point in the course, an additional role is added to their account to give them access to more advanced content. The issue is that when this automated role add is done, wpforo also changes their user group role to the new added one instead of the original role which the student still has.

Basically, I want to know if I can turn off the automatic changing of their usergroup role that is happening.

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Chris
Admin
(@chris)
Joined: 1 year ago

Support Team
Posts: 2353

@devonsays,

If Usergroup Synch option is enabled, wpForo Usergroups will be synched with Wordpress User Roles, so changing Users user role will change the users usergroup.

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