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[Solved] After initiating a Jetpack backup, my WPForo management is disrupted

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(@kylededi)
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Joined: 2 years ago

Here is an example of how the comments are desynced as well. Same article and comments, on the left is the Article/Blog, and on the right is the Forum. You can see my comment is being wrongly attributed to "david2ryan" in the forum. 

 

I am also noticing that cross-over comments are not being added to the "reply" count in the forum topic, and in one topic only 1 out of 3 comments have carried over.

Comments de synced

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(@kylededi)
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After deleting the extra board, and hardflushing as you recommended, the comments are still de-synced and there are still missing comments from the articles to the forum.


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(@kylededi)
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Joined: 2 years ago

 @tutrix  I should mention - I just purchased around 18 or 19 of your Add-Ons, and am extremely impressed/happy with the purchase. I know this will get dialed in, I'm just in a "soft launch" mode and am eager to get it fully launched.

 

There's likely lots that can be done to further optimize my forum and page - if it makes sense to hire you using one of the support packages to make sure it's fully dialed in, I'm very happy to do so. I'm really looking forward to working with your team over time, I love this product.


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(@tutrix)
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Joined: 6 years ago

I'm just a member 😉, I'm not part of the team

I'm sorry, but I'm not familiar with Jetpack.
But something seems to have gone wrong with the backup via Jetpack.
Have you already asked the hoster for a backup?


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(@kylededi)
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I haven't, only because everything else site related is working fine, the issue seems to be confined to WPforo. Jetpack restored the site as was intended, but the forum has been a little glitchy. Hopefully someone from WPForo can give me a hand. I really appreciate you offering guidance though!


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Tutrix
(@tutrix)
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@kylededi 

If the problem is now only the incorrectly assigned comments, you can edit them in the database (PHPMyAdmin) and enter the correct userid.


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