Notifications
Clear all

[Solved] After initiating a Jetpack backup, my WPForo management is disrupted

15 Posts
3 Users
0 Reactions
369 Views
Sofy
Posts: 4482
 Sofy
Admin
(@sofy)
Support Team
Joined: 6 years ago

Dear @kylededi 

The recommended solution in this case is to contact your hosting support and request a backup of your website.

Please note that we're not familiar with how Jetpack backs up the database, and it may not include the wpForo tables.

Posts: 8
Topic starter
(@kylededi)
Active Member
Joined: 1 month ago

@sofy  Can I hire someone from your team to take a look into this? The cross-posting is still de-synced and not working properly, but all other aspects of my website are functioning properly. For whatever reason, some of the WPDiscuz comments aren't properly syncing with the Forum, and the forum isn't showing the proper "Last Post" notification. 

 

My concern is going back-and-forth between WordPress support and GVector support and not getting the problem addressed. I'd be fine hiring for the troubleshooting package, preferably with further assistance in setting up the rest of the forum. 

 

Please let me know - I'd really like to get this resolved ASAP.

1 Reply
Sofy
 Sofy
Admin
(@sofy)
Joined: 6 years ago

Support Team
Posts: 4482

@kylededi,

The pro support can be found here: https://wpforo.com/pro-support/#plugin-support

Page 3 / 3