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Blank White Screen After Activating Plugin

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IrwinMFletcher
Posts: 2
Topic starter
(@irwinmfletcher)
New Member
Joined: 2 months ago

Hello,

I just installed the wpForo plugin.  When I activate the plugin and click on Customize I get a blank white screen.  As soon as I deactivate the wpforo plugin everything starts working again.

I am using the Astra theme.

wpForo Version
2.0.9
WordPress Version
6.1
3 Replies
Chris
Posts: 2405
Admin
(@chris)
Support Team
Joined: 1 year ago
Hi @irwinmfletcher,
Posted by: @irwinmfletcher

When I activate the plugin and click on Customize I get a blank white screen.

I don't follow you, where do you press Customize? Appearance > Customize?

And please provide forum URL.

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1 Reply
IrwinMFletcher
(@irwinmfletcher)
Joined: 2 months ago

New Member
Posts: 2

@chris Yes, when I click on Appearance > Customize I get a blank screen.  If I deactivate WPForo everything works perfectly.

 

My site is in maintenance mode currently but I can give you login credentials if you think that will help.  I can take screenshots too.

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dimalifragis
Posts: 1830
(@dimalifragis)
Noble Member
Joined: 3 years ago

Blank / white screen is called White Screen of Death and usually is a FATAL crash.

Enable Wordpress standard debug to a log and check the issue.

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