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wpForo 1.x.x Cannot delete topic posts AND Update forum dashboard

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bct2222
Posts: 2
Topic starter
(@bct2222)
New Member
Joined: 2 years ago

Hello there,

Please find attached, I am having two issues with wpforo. I cannot view or edit the unapproved and published posts. Secondly I have refreshed all the buttons on the dashboard but it is not updating, it still says i have 2 live forums which is not the case. Any help with this would be appreciated?

3 Replies
Alvina
Posts: 1872
Moderator
(@alvina)
Member
Joined: 3 years ago
Posted by: @bct2222

. I cannot view or edit the unapproved and published posts.

Please follow my answer in this support topic: https://wpforo.com/community/how-to-and-troubleshooting-2/list-of-awaiting-moderation-posts-now-showing/#post-44499

Secondly I have refreshed all the buttons on the dashboard but it is not updating, it still says i have 2 live forums which is not the case. Any help with this would be appreciated?

Please let us know, have you used the cache plugin. If yes please exclude wpForo Forum page from your cache plugin!

Almost all cache plugins should have an option to exclude pages from the caching process. You should exclude your forum home page from your cache plugin. This is very important.

More info here: https://wpforo.com/community/faq/wpforo-and-cache-plugins/

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bct2222
Posts: 2
Topic starter
(@bct2222)
New Member
Joined: 2 years ago

Hi there I do not have a cache plug in.  And my permissions as the user Admin is correct with full access to all forums.

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1 Reply
Robert
Admin
(@robert)
Joined: 6 years ago

Support Team
Posts: 9278

@bct2222,

I think this is a permission issue. Your account User Role and Usergroup are not synched. Could you please register a new user with Administrator user role, then make sure it has Admin Usergroup. Then login with the new user and test it.

Also, please navigate to Dashboard > Forums > Tools > Debug Tab and make sure there is no any issue in Tables and Errors & Issues Tabs.

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