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How-to and Troubleshooting

Last Post by Anonymous20 5 years ago

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Posts: 74

Snozy86

Topic starter

Nov 26, 2019 12:25 pm

(@snozy86)

Estimable Member

Joined: 5 years ago

Hi, I just deleted buddy press so I can install wpforo addon profile.

but I got this error from gtmetrix, most importantly, users cannot log out. don't know what's going on. do you know what causes login/logout issues? thank you.

Screen-Shot-2019-11-26-at-9.23.29-PM.png

9 Replies

Posts: 4585

Sofy

Admin

Nov 26, 2019 3:48 pm

(@sofy)

Support Team

Joined: 7 years ago

Hi Snozy86,

Please leave your forum URL to allow us to check the issue.

In case you want to say thank you 😊
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

2 Replies

Snozy86

(@snozy86)

Joined: 5 years ago

Estimable Member

Posts: 74

Nov 28, 2019 10:15 am

Reply to

Sofy

@sofy

would you know what it causes, still cannot log out. sorry to bother you.

Sofy

Admin

(@sofy)

Joined: 7 years ago

Support Team

Posts: 4585

Nov 29, 2019 11:04 am

Reply to

Snozy86

@snozy86

Please watch the video I've recorded: https://www.screencast.com/t/SlMKEQw10

I don't see such an issue. Please let us know if you still see the issue. Probably only the admin usergroup has such an issue.

In case you want to say thank you 😊
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 74

Snozy86

Topic starter

Nov 26, 2019 4:29 pm

(@snozy86)

Estimable Member

Joined: 5 years ago

not sure if it conflicts with attachement add on or not.

https://www.thefarmersforum.co.nz/

Screen-Shot-2019-11-27-at-1.27.58-AM.png

Posts: 1602

Anonymous20

Nov 26, 2019 6:09 pm

(@anonymous20)

Noble Member

Joined: 8 years ago

Try to turn OFF your ortimizers plugin, You have JS errors and maybe that could the problem.

Definitely solve those JS errors.

Posts: 74

Snozy86

Topic starter

Nov 27, 2019 12:50 am

(@snozy86)

Estimable Member

Joined: 5 years ago

I turned off optimizer plugin, still cannot log out, luckly my users can log in and post on the forum right now. you know what, my site is quicker after turning off the optimzer plugin, that's very strange.

This post was modified 5 years ago by Snozy86