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Can't send confirmation email

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Posts: 12

nohero

October 17, 2017 7:42 pm

(@nohero)

Active Member

Joined: 3 years ago

I get the message can't send confirmation email when subscribing to forums.

Emails where getting send on other things.

Any ideas?

5 Replies

Posts: 7218

Robert

Admin

October 18, 2017 10:59 am

(@robert)

Support Team

Joined: 4 years ago

Hi nohero

Please make sure you you use the latest version and you don't have old forum template files in active WordPress theme.

Deactivate all plugin which have relation to antispam, security, email actions, registration and user system.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

1 Reply

nohero

(@nohero)

Joined: 3 years ago

Active Member

Posts: 12

October 18, 2017 1:05 pm

Reply to

Robert

This is all done, the only registration plugin I have is your custom form plugin.

Posts: 1608

Anonymous20

October 18, 2017 1:35 pm

(@anonymous20)

Noble Member

Joined: 4 years ago

Posted by: nohero

This is all done, the only registration plugin I have is your custom form plugin.

Maybe you could enable standard WP debug to a LOG and check for errors.

1 Reply

jakin

(@jakin)

Joined: 1 year ago

New Member

Posts: 4

March 14, 2019 9:44 am

Reply to

Anonymous20

how do you do this?

Posts: 7218

Robert

Admin

October 18, 2017 6:48 pm

(@robert)

Support Team

Joined: 4 years ago

Posted by: nohero

This is all done, the only registration plugin I have is your custom form plugin.

We don't have custom form plugins. Please send admin login details to support[at]gvectors.com email address to allow our support team check this issue.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.