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wpForo 1.x.x [Closed] Direct link not finding forum

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WSMpool
Posts: 14
Topic starter
(@wsmpool)
Eminent Member
Joined: 4 years ago

Hi Guys,

Probably a simple fix but has me stumped at the moment.

I have the base URL set. 

I have an elementor page with [wpforo] in a text element and the forum displays.

Direct link to forum displays can't be found message.

Any help advice would be appreciated.

 

10 Replies
Alvina
Posts: 1867
Moderator
(@alvina)
Member
Joined: 5 years ago

Hi @wsmpool,

Please follow the steps below:

1.Please navigate to the Dashboard > Forums > Settings > General admin page, make sure the "Forum Page ID" is exist, click on "Update Options" button.

2. Deactivate and activate the plugin again.

3. Delete all cahes and press CTRL+F5(twice) on the frontend.

4. Navigate to the Dashboard >  Forums > Dashboard admin page, click on "Delete User Cache" button.

5. If you have a cache plugin, you shouid exclude wpForo Forum page from your cache plugin, before checking. Also please read this FAQ topic about the wpForo and Cache Plugins:  https://wpforo.com/community/faq/wpforo-and-cache-plugins/

 

9 Replies
WSMpool
(@wsmpool)
Joined: 4 years ago

Eminent Member
Posts: 14

Hi @alvina,

Followed steps 1-5 with no change, excluded the forum page from a cache plugin.  For some reason, CTRL+F5 opens a folder on my MS keyboard.

Alvina
Moderator
(@alvina)
Joined: 5 years ago

Member
Posts: 1867

@wsmpool,

If none of the steps above fix the issue, then it seems there is a plugin conflict, so please deactivate the plugins one by one and check after each deactivation to find the problem maker one.

WSMpool
(@wsmpool)
Joined: 4 years ago

Eminent Member
Posts: 14

@alvina

Deactivated all plugins except wpForo but still have the issue.

WSMpool
(@wsmpool)
Joined: 4 years ago

Eminent Member
Posts: 14

Just created a local site on my PC, added the plugins as per the live site, but could not duplicate the issue.  Yep, everything works in the local environment.  😯 

Is there any import/export function so I can duplicate the forums?

Alvina
Moderator
(@alvina)
Joined: 5 years ago

Member
Posts: 1867

@wsmpool,

If the local site does not have this problem, then wpForo is working as expected. You just misconfigured your live website.

Please edit the page where  [wpforo] shortcode is added and make sure the forum slug is the same as in the Dashboard > Forums > General admin page "Forum Base URL" option value.

Also please make sure you do not add the shortcode on the other pages too.

WSMpool
(@wsmpool)
Joined: 4 years ago

Eminent Member
Posts: 14

@alvina

Thank you for your patience.  Managed to get the CTRL+F5 working 🤣 

Well, I'm stumped.

Rather than create a lot of replies with one image in each, I created a page with the images on.

https://wsmpool.co.uk/wpforo-images/

Everything is correct as far as I can see.  Numerous CTRL+F5 changes nothing.

So the [wpforo] shortcode can only be in one place?

WSMpool
(@wsmpool)
Joined: 4 years ago

Eminent Member
Posts: 14
Posted by: @wsmpool

@alvina

Thank you for your patience.  Managed to get the CTRL+F5 working 🤣 

Well, I'm stumped.

Still Stumped.

Created the site again from scratch on a subdomain using the exact same plugins, pages and posts.

Forum shows up fine indicating as you said it's not a wpforo issue.

I have no idea where to look in an effort to solve this but thank you for your efforts.

 

WSMpool
(@wsmpool)
Joined: 4 years ago

Eminent Member
Posts: 14
  1. Setup dummy site on host default theme and wpforo as the only plugin. 
  2. Created a page containing [wpforo].
  3. Forum displays as home page https://site2.wsmpool.co.uk/
  4. Click any of the links and forum no longer shows.

Problem working with WordPress 5.5?

Alvina
Moderator
(@alvina)
Joined: 5 years ago

Member
Posts: 1867

Hi @wsmpool,

We've just test and don't find such an issue. See the recorded video below: https://www.screencast.com/t/nQRGkRDVH