Notifications
Clear all

wpForo 1.x.x [Solved] Facetwp plugin operation problems in mobiles

6 Posts
2 Users
0 Likes
674 Views
Posts: 3
Topic starter
(@rtorres)
Active Member
Joined: 4 years ago

Hello
I am using the facetwp plugin to search my site. On the web it works correctly and gives the expected results.
When testing it on mobile phones, it does not search. To have the result I must reload the page manually
What can I do to solve this problem? Apparently it doesn't reload the page with the search results
I await your prompt reply
Thank you
Rafael

5 Replies
Alvina
Posts: 1869
Moderator
(@alvina)
Member
Joined: 5 years ago

Hi @rtorres,

Do you have a cache plugin installed? Please make sure you reset your cache and check again.

If the issue still exists please leave the example URL to allow us to check it.

Posts: 3
Topic starter
(@rtorres)
Active Member
Joined: 4 years ago

Hello
As they indicated I cleared the cache and continued with the problem
The address to do the tests is https://micomprabarata.com/buscador
I await your prompt response and thanks
Cheers

Rafael

1 Reply
Alvina
Moderator
(@alvina)
Joined: 5 years ago

Member
Posts: 1869

@rtorres,

Have you installed the wpForo plugin on our website?

As we can see there is no wpForo plugin installed on your website. This is the wpForo support forum. Here we only support issues related to the wpForo plugin. So it will be better if you contact the Facetwp plugin( https://facetwp.com/) support and let them know about the issue.

 

Posts: 3
Topic starter
(@rtorres)
Active Member
Joined: 4 years ago

Hello

The wpForo plugin it is ready on my website

You can work now

1 Reply
Alvina
Moderator
(@alvina)
Joined: 5 years ago

Member
Posts: 1869

@rtorres,

The issue doesn't have any relation with the wpForo plugin. So it can't be solved by our side. So please contact the Facetwp plugin(  https://facetwp.com/)  support and let them know about the issue.