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[Solved] Filetype Not Allowed - Users Can't Attach Files

8 Posts
2 Users
0 Reactions
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Posts: 8
Topic starter
(@pgt000)
Active Member
Joined: 2 years ago

Hi,

Several users have reported they cannot attach files including .xlsx .pdf .txt and .docx but can upload .png and .jpg

I have no issues as the Admin.

I have checked that the users and forum are set up to allow them to upload the files they are being told they cannot, I can't find anything wrong.

1. The users are members of the Registered group

2. Registered users have all the blocked file extensions in the list of Accepted File Types 

3. Registered users have Standard access

4. Standard access allows files to be attached

Regards

Phil

7 Replies
Posts: 8
Topic starter
(@pgt000)
Active Member
Joined: 2 years ago

I can only attach 1 image per reply

Posts: 8
Topic starter
(@pgt000)
Active Member
Joined: 2 years ago
Posts: 8
Topic starter
(@pgt000)
Active Member
Joined: 2 years ago
Posts: 8
Topic starter
(@pgt000)
Active Member
Joined: 2 years ago

and the permissions for the forum has  Standard access for Registered users

 

1 Reply
Sofy
 Sofy
Admin
(@sofy)
Joined: 7 years ago

Support Team
Posts: 5235

@pgt000 

Please note, all questions related to paid addons should be asked in the gVectors.com forum. Here, we only support issues related to the free wpForo plugin.

wpForo Advanced Attachments addon's support forum: https://gvectors.com/forum/wpforo-advanced-attachments/

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