[Solved] Filetype Not Allowed - Users Can't Attach Files

pgt000 · 2025-02-20T03:47:33Z

Hi, Several users have reported they cannot attach files including .xlsx .pdf .txt and .docx but can upload .png and .jpg I have no issues as the Admin. I have checked that the users and forum are set up to allow them to upload the files they are being told they cannot, I can't find anything wrong. 1. The users are members of the Registered group 2. Registered users have all the blocked file extensions in the list of Accepted File Types 3. Registered users have Standard access 4. Standard access allows files to be attached Regards Phil filetype-not-allowed.png

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How-to and Troubleshooting

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Posts: 8

pgt000

Topic starter

Feb 26, 2025 4:11 am

(@pgt000)

Active Member

Joined: 3 years ago

@sofy

We don't know what is causing this issue so it's not a question related to an add-on at this stage.

1 Reply

Sofy

Admin

(@sofy)

Joined: 8 years ago

Support Team

Posts: 5723

Feb 26, 2025 10:26 am

Reply to

pgt000

@pgt000

You've been answered here: https://gvectors.com/forum/wpforo-advanced-attachments/filetype-not-allowed/#post-41414

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