Hello there!
We just migrated to your forum software and really appreciate the features we now have access to. However, there is something happening with Sub Forums that I don't understand.
I am using Simplified Layout for the forums.
When I create a Parent Forum with a Sub Forum, if I create a post in the Sub Forum the Parent Forum becomes highlighted immediately for me.
There are no unread posts and there is no way to clear the Parent Forum from appearing to have unread posts.
I will put a screenshot below. I created Topic #1 in the Sub Forum. If I check unread posts there are none. Even if I go back and click on the topic in the sub forum it will still not make the highlighted parent forum go back to normal.
We would like to use the Sub Forums feature in our forum to make it more efficient, but with the Parent forum always appearing to have unread posts it is confusing for our forum participants.
Thank you!
Eva
Thank you for looking into this! We are currently using a few Sub Forums and our members are already asking why the Parent Forum appears to have unread messages when there are none.
Any updates on this bug?
yes we see the issue. The developers will check the issue in the next version.
Currently, you want you can disable the Forum and Topic Viewers Tracking feature until the update.
More info here: https://wpforo.com/community/wpforo-announcements/wpforo-1-5-4-is-released/#post-19994
Just installed the new version update and it fixed the bug for us. Thank you!