forum structure is broken and not saved
I have broken the structure of the forum. After adjusting, I press the save structure button, but nothing happens. The structure of the forum is not preserved.
I tried to delete the cache, but nothing happens either. I can not save changes to the structure of the forum and its hierarchy.
Here's the documentation on Categories and Forums:
When you make changes to the order of the Categories (Blue Bar) and the Forums (under the Blue Bar), always remember to scroll way down, and click the "Save Forums Order and Hierarchy" button.
When you make changes to the Forum Options or Forum Permissions of the specific Categories or specific Forums (under the Blue Bar), always remember to click the "Update" button.
It might also help if you take a screenshot of the issue that you are having, what type of Forum Layout you are using (if it's Threaded, or Extended or Simplified Layout, which you can find in the Forum Category) and then post it here so the Support Team or other Community Members might be able to help. Good luck. 🙂
I'd also suggest you check out the following support topic: