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How-to and Troubleshooting

Last Post by Anonymous3542 6 years ago

8 Posts

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Posts: 6

CGNET

Topic starter

Jun 12, 2018 6:37 pm

(@cgnet)

Active Member

Joined: 7 years ago

I've had the forums for awhile. Everything was showing for months, and now out of nowhere, the forums aren't showing at all. It's just a blank page.

Can anyone help? http://khrecharged.com/community/

7 Replies

Posts: 10587

Robert

Admin

Jun 13, 2018 9:37 am

(@robert)

Support Team

Joined: 9 years ago

Please delete all caches and disable all recent updated and installed plugins. if it doesn't help, disable all other plugins.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

1 Reply

CGNET

(@cgnet)

Joined: 7 years ago

Active Member

Posts: 6

Jun 14, 2018 3:49 am

Reply to

Robert

Posted by: Robert

Please delete all caches and disable all recent updated and installed plugins. if it doesn't help, disable all other plugins.

I didn't notice a change.

Posts: 1602

Anonymous20

Jun 14, 2018 8:57 am

(@anonymous20)

Noble Member

Joined: 9 years ago

Enable Wordpress DEBUG to a log and check for fatal errors in the log file.

Posts: 1602

Anonymous20

Jun 14, 2018 8:58 am

(@anonymous20)

Noble Member

Joined: 9 years ago

Also i see you are using

PHP/5.4.45

So this very old and _could_ be a problem. Use PHP 5.6 or preferably 7.

Posts: 393

Anonymous3542

Jun 14, 2018 11:09 am

(@anonymous3542)

Honorable Member

Joined: 7 years ago

You have a conflict between the JetPack Gravitar module and wpForo

Uncaught TypeError: jQuery(...).on is not a function
at Object.init (gprofiles.js?ver=2018Junaa:1)
at HTMLDocument.<anonymous> (wpgroho.js?ver=4.9.6:37)
at Object.resolveWith (jquery-1.6.4.min.js:2)
at Function.ready (jquery-1.6.4.min.js:2)
at HTMLDocument.C (jquery-1.6.4.min.js:2)

Temporarily disable this module within JetPack, clear all caches, then see if this resolves the problem.