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How-to and Troubleshooting

Last Post by dimalifragis 1 year ago

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Posts: 8

FrankPereiro

Topic starter

Jul 26, 2023 11:59 am

(@frankpereiro)

Active Member

Joined: 1 year ago

Hi there,

I'm having a problem with my forum. Guests and registered members can see the main forum view but when they click to see the thread they can't see anything, they just see a blank page.

I have checked the forums permissions and they are all ok. I don't know what's going on...

This is the url of the forum (in Spanish): https://planeta-beisbol.com/

Regards,

19 Replies

Posts: 406

BlackRaz

Admin

Jul 26, 2023 1:40 pm

(@blackraz)

Contributor

Joined: 8 years ago

Hi @frankpereiro,
You are currently using the wpForo Classic theme, which is old and not supported by our team. Please switch to our new "2022" theme and check if the problem persists or not.

In case you want to say thank you !) We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 8

FrankPereiro

Topic starter

Jul 26, 2023 3:10 pm

(@frankpereiro)

Active Member

Joined: 1 year ago

Hi @BlackRaz, thanks for your reply...

I switched to the 2022 theme as you recommended but the problem still persists...

Regards,

7 Replies

BlackRaz

Admin

(@blackraz)

Joined: 8 years ago

Contributor

Posts: 406

Jul 27, 2023 7:52 am

Reply to

FrankPereiro

@frankpereiro

Today, we visited your website, and everything works as expected after changing your theme to "2022".

In case you want to say thank you !) We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

dimalifragis

(@dimalifragis)

Joined: 4 years ago

Famed Member

Posts: 2615

Jul 27, 2023 8:01 am

Reply to

BlackRaz

@blackraz Because he changed the permalinks of WP to my suggestion below.

Still something is wrong with the PERMALINKS. SEE:

https://planeta-beisbol.com/foros/postid/52624/

"foros" ?

and

https://planeta-beisbol.com /desde-el-blog-desde-el-blog/un-vistazo-a-las-estadisticas-de-los-lanzadores-hasta-finales-de-mayo/

slug issues.

BlackRaz

Admin

(@blackraz)

Joined: 8 years ago

Contributor

Posts: 406

Jul 27, 2023 8:12 am

Reply to

dimalifragis

@dimalifragis

He has turned on the option named "Turn WordPress into this forum board," and now wpForo looks like a stand-alone forum. As a result, the URL no longer contains the '/foros/' or '/community/' slug. The home page is now the wpforo page, and all URLs start immediately after the domain name.

In case you want to say thank you !) We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

dimalifragis

(@dimalifragis)

Joined: 4 years ago

Famed Member

Posts: 2615

Jul 27, 2023 10:19 am

Reply to

BlackRaz

@blackraz Ok, so that below seems right?

https://planeta-beisbol.com/desde-el-blog-desde-el-blog/

BlackRaz

Admin

(@blackraz)

Joined: 8 years ago

Contributor

Posts: 406

Jul 27, 2023 10:24 am

Reply to

dimalifragis

@dimalifragis

Yes, of course, if the above option is turned on.

In case you want to say thank you !) We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

dimalifragis

(@dimalifragis)

Joined: 4 years ago

Famed Member

Posts: 2615

Jul 27, 2023 10:27 am

Reply to

BlackRaz

@blackraz

So this

https://planeta-beisbol.com/desde-el-blog/

and this

https://planeta-beisbol.com/desde-el-blog-desde-el-blog/

are ok. I'm sorry but they are not.

But ok, not my issue.

BlackRaz

Admin

(@blackraz)

Joined: 8 years ago

Contributor

Posts: 406

Jul 27, 2023 10:33 am

Reply to

dimalifragis

@dimalifragis
See the screenshot, the red marks indicate the forum slugs.

Screenshot-2023-07-27-at-14.31.35.png

In case you want to say thank you !) We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 2615

dimalifragis

Jul 26, 2023 5:20 pm

(@dimalifragis)

Famed Member

Joined: 4 years ago

This (for example)

https://planeta-beisbol.com/foros/postid/52624/

is a strange and wrong permalink. Go to your Wordpress permalinks and set POSTNAME.

Posts: 8

FrankPereiro

Topic starter

Jul 27, 2023 5:59 pm

(@frankpereiro)

Active Member

Joined: 1 year ago

Hi there,

I'm going to give you an update on this.

I had to turn my site (forum) as stand alone because this is the only way visitors and registered members can see the threads.

I changed the URL structure because I thought that using the ID could help me on this issue but didn't work, so I changed it back to normal permalinks.

I don't know how to fix this.

The down side now is that I no longer have a blog and I also can't use the wiki I was working on. I'm fact, I can't include pages or even a simple contact form.

I turned off several plugins but the problem persists.

Regards,