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[Solved] How can a member contact a moderator?

5 Posts
3 Users
2 Reactions
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Posts: 13
Topic starter
(@brenda_d)
Eminent Member
Joined: 6 months ago

Hello,

If a member has a concern or question, how does someone contact the moderator? The moderator on the site we're moving away from mentioned this is a useful feature.

I'm not seeing it in documentation or as an option when I'm logged in as a member. 

 

Thanks!

4 Replies
Posts: 11
(@pfista)
Active Member
Joined: 1 month ago

Hey brenda_d,

 

I don't think that there's something like you search already implemented in wpforo. (Can be that I'm wrong but I never found smth)

I solved it with a Plugin. In my case it was FluentSupport, but you can use any support plugin. Works fine for me. Created a new entry in the header menu so everyone can easily create a ticket.

 

Regards

Pfista

1 Reply
(@brenda_d)
Joined: 6 months ago

Eminent Member
Posts: 13

@pfista Thank you! This looks promising. This plugin requires site email, which unfortunately, this site doesn't have email set up correctly, currently. So if I can persuade them into getting on board there, then I think this could work well.

Tutrix
Posts: 1356
(@tutrix)
Noble Member
Joined: 4 years ago

Hi @brenda_d 

You can use a simple contact form

Check https://wpforo.com/docs/root/gdpr/

You can find them at wpForo version 2

Dashboard > wpForo > Settings > Privacy and GDPR

1 Reply
(@brenda_d)
Joined: 6 months ago

Eminent Member
Posts: 13

@tutrix Thank you