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How to turn off 'Password Changed' email to admin when user resets the password

2 Posts
2 Users
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Posts: 2
Topic starter
(@rudresh)
Active Member
Joined: 1 year ago

Currently, our Community admins receive the same 'Password Changed' email in two scenarios: (a) when user sets password for the first time (b) when user resets their password. In the former case our admins need to then visit wp-admin portal and approve the inactive user, whereas in the latter case, they do not need to do anything. Since the email notification does not differentiate between the two cases, it leads to our admins logging in to wp-admin to see no inactive user when the user resets their password.

Is there a way to turn off admin emails when user resets their password (ie, no email sent to admin for case (b) only); if not, is it possible to have different emails (different email subject and/or body) for cases (a) and (b)? Thanks in advance!

1 Reply
Sofy
Posts: 5483
 Sofy
Admin
(@sofy)
Support Team
Joined: 8 years ago

Hi,

Please note the wpForo doesn't send an email notification when a user resets their password. This was checked several times.

Please check the plugin list and find the plugin that may send the notification when the user resets their password.

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