AI Search
Classic Search
 Search Phrase:
 Search Type:
Advanced search options
 Search in Forums:
 Search in date period:

 Sort Search Results by:

AI Assistant
Notifications
Clear all

How to turn off 'Password Changed' email to admin when user resets the password

2 Posts
2 Users
0 Reactions
1,050 Views
Posts: 2
Topic starter
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
(@rudresh)
Active Member
Joined: 2 years ago
[#56406]

Currently, our Community admins receive the same 'Password Changed' email in two scenarios: (a) when user sets password for the first time (b) when user resets their password. In the former case our admins need to then visit wp-admin portal and approve the inactive user, whereas in the latter case, they do not need to do anything. Since the email notification does not differentiate between the two cases, it leads to our admins logging in to wp-admin to see no inactive user when the user resets their password.

Is there a way to turn off admin emails when user resets their password (ie, no email sent to admin for case (b) only); if not, is it possible to have different emails (different email subject and/or body) for cases (a) and (b)? Thanks in advance!


1 Reply
Sofy
Posts: 5774
 Sofy
Admin
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
(@sofy)
Support Team
Joined: 8 years ago

Hi,

Please note the wpForo doesn't send an email notification when a user resets their password. This was checked several times.

Please check the plugin list and find the plugin that may send the notification when the user resets their password.


Reply
Share: