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[Solved] Email notification links not clickable

3 Posts
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(@alexn)
Active Member
Joined: 10 months ago
[#63526]

Hi @sofy sorry if this has already been answered somewhere else, I only found a very old reply to similar problem. 

Could you help me figure out why the email notification links are not working correctly? 

The

  • [topic_link] - Topic title / link leads to a weird link and does not open: x-webdoc://28B52481-CA43-4FAF-8113-B50BE28DE654/%3Ca%20target= 
<p>Hello [user_display_name],</p><p>A new reply has been posted in a topic you’re subscribed to: <a href="[topic_link]">View Topic</a>.</p><p><strong>[post_title]</strong></p><blockquote><p>[post_body]</p></blockquote><hr /><p>If you no longer wish to receive notifications for this topic, you can unsubscribe here:<br /><a href="[unsubscribe_link]">Unsubscribe</a></p><p>Thank you,<br />The Punta Almina Community Team</p>

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Sofy
Posts: 5777
 Sofy
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(@sofy)
Support Team
Joined: 8 years ago

Hi,

Please remove the <a> tag that wraps around the shortcode:

<p>Hello [user_display_name],</p><p>A new reply has been posted in a topic you’re subscribed to: [topic_link]View Topic</a>.</p><p><strong>[post_title]</strong></p><blockquote><p>[post_body]</p></blockquote><hr /><p>If you no longer wish to receive notifications for this topic, you can unsubscribe here:<br /><a href="[unsubscribe_link]">Unsubscribe</a></p><p>Thank you,<br />The Punta Almina Community Team</p>

Posts: 10
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(@jungle)
Active Member
Joined: 9 months ago

Thanks, Sofy! That worked. The links are now clickable without the weird URL issue. Appreciate the help!


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