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Email notification issue

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(@danniee)
Honorable Member
Joined: 7 years ago
[#64896]

Hi,

I have a very active forum thread, we're talking 40 pages in one day. Suddenly I started getting warnings from my provider about 100s and 100s of spam emails and it all seem to originate from that thread. I suspect wpforo sends notifications to everyone active in that thread? Do members automatically subscribe to threads they are active in?

Is there a way to prevent this from happening? It's not really sustainable and I assume it also takes a lot of resources from the server.

Thank you


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(@danniee)
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Anyone?


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(@danniee)
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What is this AI bot response? There is no "Features". How do I stop this feature from overloading my website with emails?


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Sofy
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@danniee 

wpForo doesn’t send email notifications to members who haven’t subscribed to topics or posts. Not all members in a thread receive notifications—only those who have subscribed.

I’d suggest checking out this FAQ: https://wpforo.com/community/faq/how-to-stop-spam/

Here you can find steps to reduce spam. 


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(@danniee)
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@sofy I see. Is there anything you can specifically suggest to do to stop wpforo to send out 500 emails everytime someone posts in a busy thread? Or would the only option be to deactivate notifications altogether? Is that possible?


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Sofy
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@danniee 

You can set the posts to go to moderation so that users won’t receive any notifications until they are approved by higher-level users.


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(@danniee)
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@sofy hm, that wouldn't help since these are legit posts. We're running competitions, so getting hundreds of posts per day in the thread. That's a crazy number of notification messages.


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Sofy
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@danniee 

Below are the hook codes you can use to disable any type of email notification you want.

add_filter( 'break_wpforo_mention_send_email', '__return_true' );
add_filter( 'break_wpforo_subscriber_send_email_after_add_topic', '__return_true' );
add_filter( 'break_wpforo_subscriber_send_email_after_add_post', '__return_true' );
add_filter( 'break_wpforo_follow_send_email_after_add_topic', '__return_true' );
add_filter( 'break_wpforo_follow_send_email_after_add_post', '__return_true' );
add_filter( 'break_wpforo_send_email', '__return_true' );

The last one prevents wpForo from sending any email notifications to users. The previous ones disable specific types of emails — you can understand their purpose by their names.

 


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