Notifications

Clear all

wpForo 1.x.x [Closed] I can not access the admin panel.

Page 1 / 2 Next

How-to and Troubleshooting

Last Post by fox 8 years ago

6 Posts

2 Users

0 Reactions

2,625 Views

RSS

Posts: 19

fox

Topic starter

Feb 27, 2017 6:46 pm

(@fox)

Eminent Member

Joined: 8 years ago

I can not access the admin panel. Please, help.

I enter my login and receive the top panel, but when I want to go to the admin panel, you receive a blank page, what to do tell me.

Screenshot_20170227_204608.png

5 Replies

Posts: 19

fox

Topic starter

Feb 27, 2017 6:51 pm

(@fox)

Eminent Member

Joined: 8 years ago

And all this after the last update.

Posts: 10587

Robert

Admin

Feb 27, 2017 7:07 pm

(@robert)

Support Team

Joined: 9 years ago

Hi fox,

wpForo 1.1.2 has already been updated by thousands of wpForo users. And we've not seen such an issue yet. This is hosting service or DNS issue, I don't think woForo can turn off your website with this way.

Also this maybe browser cookie conflict or something like that. Please check it on other PC and try to delete all local caches. We just logged in and checked the /wp-admin/ area, it works fine:

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 19

fox

Topic starter

Feb 27, 2017 7:20 pm

(@fox)

Eminent Member

Joined: 8 years ago

That set the net browser, and the same thing.

Although the update everything worked.

Screenshot_20170227_211919.png

Posts: 10587

Robert

Admin

Feb 27, 2017 7:32 pm

(@robert)

Support Team

Joined: 9 years ago

Could you please delete /wpforo/ folder in /wp-content/plugins/ directory? I think the update process was not compete and some wpForo files are missing. Please dlete /wpforo/ folder. Then got to Plugins and install it again.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.