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wpForo 1.x.x [Closed] I HAVE A CRITICAL BUG

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How-to and Troubleshooting

Last Post by Sofy 6 years ago

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Posts: 4772

Sofy

Admin

Feb 26, 2019 1:49 pm

(@sofy)

Support Team

Joined: 7 years ago

Hi @davy,

please register some new user and send the login details with your forum URL to info[at]gvectors.com email address to allow us to check it.

In case you want to say thank you 😊
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 7

Davy

Topic starter

Feb 26, 2019 2:42 pm

(@davy)

Active Member

Joined: 6 years ago

@sofy

Thanks, I sent what I said to the email you gave me

Posts: 4772

Sofy

Admin

Feb 27, 2019 1:08 pm

(@sofy)

Support Team

Joined: 7 years ago

Thank you @davy,

If you don't have important information I'd recommend you to deactivate, then Uninstall (not a simple Deactivation, use the Uninstall button to remove all forum data). Then delete the wpForo plugin, search and install it again.

In case you want to say thank you 😊
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 7

Davy

Topic starter

Feb 27, 2019 2:03 pm

(@davy)

Active Member

Joined: 6 years ago

@sofy

But I do not lose the forum doing so?

1 Reply

Anonymous20

(@anonymous20)

Joined: 9 years ago

Noble Member

Posts: 1602

Feb 27, 2019 2:05 pm

Reply to

Davy

Posted by: Davy

@sofy

But I do not lose the forum doing so?

No but you should ALWAYS have a full backup (WP and DB) in any case. Any change (even an update) can ruin your installation. Does happen often but it happens.

If you have a Cpanel, a full backup takes 5 minutes to complete.