is_dir(): open_basedir restriction in effect

How-to and Troubleshooting

Last Post by dimalifragis 3 months ago

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Posts: 9

stolo93

Topic starter

Mar 10, 2023 9:47 am

(@stolo93)

Active Member

Joined: 10 months ago

Hello, we are using wpforo 2.1.6 and when user tries to change their password these errors are displayed on screen.

Warning: is_dir(): open_basedir restriction in effect. File(/item/avatar/11097_sk_SK) is not within the allowed path(s): /*our_paths*/ in /stavba-az.sk/web/wp-content/plugins/wpforo/classes/Cache.php on line 370

Warning: file_exists(): open_basedir restriction in effect. File(/item/avatar/11097_sk_SK) is not within the allowed path(s): /*our_paths*/ in /stavba-az.sk/web/wp-content/plugins/wpforo/classes/Cache.php on line 370

I checked file permissions for avatars and their folders and also they are located correctly in wp-content/uploads/wpforo/avatars

Also tried clearing all caches in the wpforo dashboard.

Any help please?

Forum Page URL

https://stavba-az.sk/

wpForo Version

2.1.6

WordPress Version

6.1.1

Topic Tags

htaccess Warning

2 Replies

Posts: 3531

Chris

Admin

Mar 10, 2023 1:31 pm

(@chris)

Support Team

Joined: 2 years ago

Hi @stolo93,

I guess the reason is that the paths mentioned in the warning are blocked with .htaccess, and that's why you get this warning when trying to change the password.

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We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.