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I recently had to restore my WP site after a bad update. Now my forums are completely blank. Is it possible to get my forums and settings back? It appears my data is there but not showing. See image. I do have site backup files.
Thanks,
Cey
More information. Under tools/Database Tables, I saw that "Problems Found in Database". I click on "Solve database problems" button but that did not work. I wen to cPanel to run the SQL statement and I get the error, "#1062 - Duplicate entry 'crew-community' for key 'unique_slug'"
Hi @cey314,
Please provide admin access to your website. Send the admin credentials to info[at]gvectors.com mention this topic in the email, and let me know here that you have sent the email.
Email has been sent
I was able to eventually fix this. I followed the following steps:
- wpForo > Boards
- change the slug from my-community to community-2
- Save
- In cPanel run SQL command that is shown in error message in wpForo
- Refresh browser
- wpForo > Boards
- Should see two boards.
- Delete the community-2 board