[Closed] Massive performance issues because of private messages.

How-to and Troubleshooting

Last Post by Sofy 2 months ago

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Posts: 16

seofoxx.de

Topic starter

Nov 21, 2024 3:03 pm

(@seofoxx-de)

Eminent Member

Joined: 2 years ago

We use the private message addon. Since some weeks we notice increasing performance issues when opening the private messages. Also it seems that users with a lot of PN`s have longer loading times inside the forum. Today a user with over 350 PN`s reported 404 errors when trying to open his pn folder. We did some research and i can say that a user without pn`s have loading times of arround 1sec, users with a lot of pn`s between 5-10sec. BTW our hosting is a premium wordpress hosting with 6cpu and 6gb ram.

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Posts: 16

seofoxx.de

Topic starter

Nov 21, 2024 3:03 pm

(@seofoxx-de)

Eminent Member

Joined: 2 years ago

404 error

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Sofy

Admin

(@sofy)

Joined: 7 years ago

Support Team

Posts: 5002

Nov 22, 2024 11:35 am

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seofoxx.de

@seofoxx-de

Please note, all questions related to paid addons should be asked in the gVectors.com forum. Here, we only support issues related to the free wpForo plugin.

The wpForo Private Messages addon's support forum: https://gvectors.com/forum/wpforo-private-messages/

In case you want to say thank you 😊
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.