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Posts: 6
Topic starter
(@karennortje)
Active Member
Joined: 2 months ago

Hello everyone. I have two boards set up on my site. When a user goes to their own profile, it always only shows the categories/topics from the one board in the right hand side column. Even when I go to the other board and head to the profile from there, I'm still only seeing the topics from the first board. The subscription tab is also not giving me the option to subscribe for any of the topics across the two boards, only for the first board. What am I doing wrong?

10 Replies
Sofy
Posts: 4639
 Sofy
Admin
(@sofy)
Support Team
Joined: 7 years ago

Hi,

Could you please check and let us know which wpForo theme you're using? You can find this information in the Dashboard > wpForo > themes admin page.

If the active theme is the classic one, please change it to the 2022 theme and check again.

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Posts: 6
Topic starter
(@karennortje)
Active Member
Joined: 2 months ago

I'm using Classic but I've switched to 2022 and I'm having the same issue. I'm only seeing the topics for the one forum on the member profile page.

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1 Reply
Sofy
 Sofy
Admin
(@sofy)
Joined: 7 years ago

Support Team
Posts: 4639

@karennortje

If you have a cache plugin installed on your website, please check out this FAQ: https://wpforo.com/community/faq/wpforo-and-cache-plugins/#post-37150

Additionally, make sure you've deleted the wpForo and browser caches once you switch to a new theme.

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Posts: 6
Topic starter
(@karennortje)
Active Member
Joined: 2 months ago

I'm not using any caching plugins. I've cleared the wpForo cache but it still doesn't work on the 2022 theme. Is there anything else I can try?

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1 Reply
Sofy
 Sofy
Admin
(@sofy)
Joined: 7 years ago

Support Team
Posts: 4639

@karennortje 

Please record a video demonstrating the issue.

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Posts: 6
Topic starter
(@karennortje)
Active Member
Joined: 2 months ago

Sure, please see attached.

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1 Reply
Tutrix
(@tutrix)
Joined: 4 years ago

Noble Member
Posts: 1415

Hi @karennortje 

Have you tested it via the board menu?

>> https://app.screencast.com/dhnl5JGyGTWUe

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