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[Solved] Members unable to attach files in private message

4 Posts
2 Users
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Posts: 5
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(@kamran-95)
Active Member
Joined: 8 years ago
[#5859]

I have installed the file attachments addon. I have also removed the limit from spam control on the number of minimum posts required to upload files. Members are able to upload files when creating a form topic but not within a private message. As an admin, I am able to attach files within a private message however I need to be able to allow members to do the same. Any suggestions?


3 Replies
Robert
Posts: 10736
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(@robert)
Support Team
Joined: 2 months ago

The button to attach a file should already be on PM form for other users. Please make sure the Usergroup of tested user has permission to attach file Forum Access settings. Also please leave a URL to the forum t allow us test it.


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(@kamran-95)
Joined: 8 years ago

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The button is not even appearing for members to attach a file. That is the main issue.


(@kamran-95)
Joined: 8 years ago

Active Member
Posts: 5
Robert
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**Update** I got it to work. Just created a new Forum Access and linked it to a new usergroup. I was using the default usergroup and user access before and tried to change them to what I needed but I guess it works when I create new ones. Weird fix.


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