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[Closed] Missing Solved & Sticky buttons in Threaded Forum

15 Posts
3 Users
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Posts: 9
Topic starter
(@tchambers)
Active Member
Joined: 2 years ago

Since upgrading to 2.0.6, the threaded posts don't have a solved button and there is no way to remove a sticky.  Any help would be appreciated!

 

14 Replies
Robert
Posts: 10591
Admin
(@robert)
Support Team
Joined: 9 years ago

Hi @tchambers,

It seems you've done some CSS customization and hidden the top section of your topics. Almost all buttons and tools are located there:

13 Replies
(@tchambers)
Joined: 2 years ago

Active Member
Posts: 9

@robert I can see the buttons in the colors.css file.  Do I need to copy the css file on the server manually?  Are there other css files where this would have been hidden?

Robert
Admin
(@robert)
Joined: 9 years ago

Support Team
Posts: 10591

@tchambers,

You see correct CSS, and they work fine, you don't need to copy them. You should find the custom CSS which set display:none to wrapper divs of the topic header.

Where are your custom CSS codes? Start checking to wpForo > Settings > Colors & Styles admin page, then the top admin bar > customize > additional css textarea. In other words, just find the css you've used to customize wpForo template.

(@tchambers)
Joined: 2 years ago

Active Member
Posts: 9

@robert This is the only code in the Custom CSS area...

 

(@tchambers)
Joined: 2 years ago

Active Member
Posts: 9

The toolbar was visible before the upgrade to 2.0.6.  Could this be a permissions issue since  the toolbar with buttons and tools are not visible when logged out?

Chris
(@chris)
Joined: 3 years ago

Famed Member
Posts: 3627

@tchambers,

insert this CSS Code in wpForo > Settings > Colors & Styles admin page

#wpforo #wpforo-wrap .wpforo-main .wpforo-content .wpforo-post-head {
    display: unset !important;
}
(@tchambers)
Joined: 2 years ago

Active Member
Posts: 9

@chris @Robert I copied the code into the custom css and still does not show.

(@tchambers)
Joined: 2 years ago

Active Member
Posts: 9

@robert @Chris I reverted back to the 1.7.1 theme and both the toolbar and solved and sticky are visible.

(@tchambers)
Joined: 2 years ago

Active Member
Posts: 9

@robert Is it possible to re-install wpforo and not lose the forum data?

Chris
(@chris)
Joined: 3 years ago

Famed Member
Posts: 3627

@tchambers,

yes, open plugin's admin page, press Deactivate Button, then Delete.

 

Please NOTE: DO NOT PRESS UNINSTALL. 

(@tchambers)
Joined: 2 years ago

Active Member
Posts: 9

@chris Unfortunately, this did not resolve the issue with the missing toolbar.

Chris
(@chris)
Joined: 3 years ago

Famed Member
Posts: 3627

@tchambers,

Have you checked Forum Accesses?

(@tchambers)
Joined: 2 years ago

Active Member
Posts: 9

@chris Both admin and Standard (registered or subscriber) users have access.  I did get the functionality back by rolling back to the 1.7.1 theme

Robert
Admin
(@robert)
Joined: 9 years ago

Support Team
Posts: 10591

@tchambers,

Please send admin login details to support[at]gvectors.com email address. We'll check it within 1-2 days.