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wpForo 1.x.x [Closed] Moderator moderation showing blank page (in dashboard)

How-to and Troubleshooting

Last Post by Yasmina V 7 years ago

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Posts: 5

Yasmina V

Topic starter

May 23, 2017 9:35 am

(@yasmina-v)

Active Member

Joined: 7 years ago

Has anyone had this problem?

When logging in as a forum moderator (wpForo Usergroup is set to "moderator"), I see the "moderation" menu (with the number 4 in a circle - number of items needing to be moderator), but when i click on the menu, it is just a blank screen.

See the screen shot attached.

Can any one help? could it be a bug / clash with another plugin?

Capture.JPG

4 Replies

Posts: 10579

Robert

Admin

May 23, 2017 11:02 am

(@robert)

Support Team

Joined: 8 years ago

That's obvious. The user you've logged in has no appropriate permission. I'd recommend remove this user or set it as WP Admin and wpForo Admin. If user is no WP admin it should not be set as wpForo admin. Admin must have admin permissions as WP Role and as wpForo Usergroup.

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We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 5

Yasmina V

Topic starter

May 23, 2017 11:35 am

(@yasmina-v)

Active Member

Joined: 7 years ago

Hi Robert - thanks for the reply, but I am not sure I get it (or maybe i didn't explain well enough).

I have another user who is the administrator (who has WP role=administrator AND wpForo admin)

However I want this new "moderator" user to be able to simply moderate the forum posts (and not be the administrator of either wordpress or the forums).

Currently this new user has (WP role=subscriber AND wpForo moderator)

This is the one that has a blank screen.

This seems to be the right permissions... what am i missing? Thanks in advance!

Yasmina