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[Solved] My forum duplicates responses, doesn't send notifications, and has some issues.Any suggestions?

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Jaroslav-Lachky
Posts: 73
Topic starter
(@jaroslav-lachky)
Trusted Member
Joined: 5 years ago

Hello. I have a question, can anyone advise me what the problem could be. Something has changed on my forum, which I have been using for years, in the last 2 months. My opinion is that it must be something related to the update. I have the current version of Wpforo, and also WordPress (I think the WP Embeds addon is out of date, my license has expired, but that probably won't be the problem).

The thing is that in the last 2 months, when creating a topic or adding a reply, it often happens that the post is doubled and the reply and topic are created twice. Also, after adding a reply, the forum takes a very long time to load, and I usually have to refresh the page to get it to load at all.

At the same time, email notifications after adding replies to me, the administrator, and also to members, because some of them wrote to me.

Thanks in advance for any tips or ideas.

2 Replies
Sofy
Posts: 5322
 Sofy
Admin
(@sofy)
Support Team
Joined: 7 years ago

Hi,

Regarding the email notifications, please check out each point mentioned in this FAQ: https://wpforo.com/community/faq/not-receiving-automatic-replynotificationconfirmation-emails/#post-5344

The thing is that in the last 2 months, when creating a topic or adding a reply, it often happens that the post is doubled and the reply and topic are created twice. Also, after adding a reply, the forum takes a very long time to load, and I usually have to refresh the page to get it to load at all.

Could you please record a video where we can see the issue? 

1 Reply
Jaroslav-Lachky
(@jaroslav-lachky)
Joined: 5 years ago

Trusted Member
Posts: 73

@sofy Hi Sofy.

Thanks. I was contacting my technican and problem was on SMTP site. There was some mistake, so its solved.