Limited Support

Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

wpForo 1.x.x [Solved] New users unable to send Private messages

How-to and Troubleshooting

Last Post by Alvina 5 years ago

2 Posts

2 Users

0 Reactions

592 Views

RSS

Posts: 3

raja65

Topic starter

Jun 22, 2020 1:36 pm

(@raja65)

Active Member

Joined: 5 years ago

They are getting some "You are not allowed to write" message

i have already activated the Private Messaging addon

Is there any threshold of posts that new users need to make before they can start sending private messages?

1 Reply

Posts: 1861

Alvina

Moderator

Jun 23, 2020 11:18 am

(@alvina)

Member

Joined: 6 years ago

Hi @raja65,

Please navigate to the Dashboard > Forums > Usergroups > edit the usergroup that new users belong to and make sure the "Can write PM" is enabled. Screenshot below:

Is there any threshold of posts that new users need to make before they can start sending private messages?

Please navigate to the Dashboard > Forums > Settings > Addons > Private Messages admin page, find and check the "Min number of forum posts user must have" options.

For further support please register and open a new support topic in the gVectors.com support forum. This is the wpForo support forum. Here we only support the wpForo plugin.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.