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They are getting some "You are not allowed to write" message
i have already activated the Private Messaging addon
Is there any threshold of posts that new users need to make before they can start sending private messages?
Hi @raja65,
Please navigate to the Dashboard > Forums > Usergroups > edit the usergroup that new users belong to and make sure the "Can write PM" is enabled. Screenshot below:
Is there any threshold of posts that new users need to make before they can start sending private messages?
Please navigate to the Dashboard > Forums > Settings > Addons > Private Messages admin page, find and check the "Min number of forum posts user must have" options.
For further support please register and open a new support topic in the gVectors.com support forum. This is the wpForo support forum. Here we only support the wpForo plugin.