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wpForo 1.x.x [Closed] Password Reset Email Issues

9 Posts
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Posts: 5
Topic starter
(@stever1970)
Active Member
Joined: 7 years ago

When a user uses the lost password link the email that is sent is generated at the bottom of this page in wpforo settings: wp-admin/admin.php?page=wpforo-settings&tab=emails.

The email received is in plain text and none of the [shortcodes] render to html links as required. it is therefore impossible for the user to follow the link to reset their password. Other emails (subscribe to topic for example) work correctly.

The from email address is wordpress@mydomain.com despite the fact that this email address appears nowhere in my wordpress installation (yes, I have searched the db using myphp).

Is there any way of turning off this email in wpforo so the system uses the default wordpress email?

Thanks

8 Replies
Robert
Posts: 10527
Admin
(@robert)
Support Team
Joined: 8 years ago

Please update to just released 1.4.1 version. Then navigate to Dashboard > Forums > Settings > Features admin page and disable "Replace WP Reset Password URL to Forum reset password page" option.

2 Replies
(@stever1970)
Joined: 7 years ago

Active Member
Posts: 5

That fixed it for me. Many thanks.

(@webzucker)
Joined: 6 years ago

New Member
Posts: 1

Hi, I have the same problem but it did not solve it. I get an email without any link. Thanks

 

"Someone has requested a password reset for the following account: URL Username: USER If this was a mistake, just ignore this email and nothing will happen. To reset your password, visit the following address:"

Posts: 5
Topic starter
(@stever1970)
Active Member
Joined: 7 years ago

I have just come back to this project after a few weeks and something has changed. Previously, the lost password link went to the password reset page in wpforo and now it goes to the default wordpress password reset page.

Similarly, a new user registration is forwarded to the wordpress password page.

Has something changed in version 1.4.2 that may be causing this?

Thanks

Robert
Posts: 10527
Admin
(@robert)
Support Team
Joined: 8 years ago

Yes, we've disabled wpForo reset password page. It's under mentioning.  We'll enable it in near future releases. The new user registration link is the same password reset page link.

1 Reply
(@stever1970)
Joined: 7 years ago

Active Member
Posts: 5

Thanks. Can you estimate how long it will be before this is re-instated?

Robert
Posts: 10527
Admin
(@robert)
Support Team
Joined: 8 years ago

We'll try to add it in next v1.4.3 version in a few days.

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