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[Solved] Problem editing WPForo page in Elementor

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(@davidbrown)
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Joined: 6 years ago
[#12407]

I spent much of my weekend trying to figure out why I couldn't edit my WPForo-based forum page using Elementor. Each time I tried, I got the dread "Can't Load The Preview..." error message.

Following the Elementor troubleshooting guide, I deactivated all plugins except Elementor (Pro). Then I was able to edit the forum page successfully. With WPForo deactivated, I was able to do all the editing of all the pages on my site for the next 3 hours without difficulty.

Finally, I re-activated WPForo. Now I cannot edit my forum page again.

I am using the current version of WPForo. How can I fix this problem?


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Robert
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(@robert)
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Hi @davidbrown,

Please keep it deactivated, even more, if you enable it back, please find some option to exclude the forum page from caching. More information here: https://wpforo.com/community/faq/wpforo-and-cache-plugins/

And, try to disable wpForo Output Buffer in Dashboard > Forums > Settings > Features Tab.


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(@davidbrown)
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Robert,

Thank you for your prompt reply. I followed your instructions to disable the wpForo Output Buffer in Dashboard > Forums > Settings > Features. 

Next, I confirmed that I could edit my page at https://www.aroundwoodstockvermont.com/community-forums/ using Elementor. OK!

Next, I re-activated the wpforo plugin.

Finally, I confirmed that I could no longer edit my page. 

Curiously, when wpforo is activated, my page displays content that does not correspond to the recent edit of the page. I suspect a caching problem. Nevertheless, I should be able to edit the page using Elementor.

What else should I try?


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Robert
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@davidbrown,

Please enable back the "wpForo Output Buffer" option. And make sure the "Turn WordPress to wpForo" option is disabled in Dashboard > Forums > Settings > General Tab. This option cannot be used with any plugin. Here is the option description: https://wpforo.com/docs/root/getting-started/forum-page/turn-wordpress-to-wpforo/

 


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(@davidbrown)
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Thanks for the tips Robert.

I confirmed that "Turn WordPress to wpForo" is unchecked (disabled).

I re-enabled "wpForo Output Buffer" in Forums > Settings > Features

Same problem - and this problem is totally repeatable.

PLEASE NOTE (as it might be significant):

When I deactivate WPForo so that I can once again edit the page in Elementor, I need to deactivate ALL MY PLUGINS except for Elementor and Elementor Pro of course. Deactivating WPForo alone is not sufficient.

My other plugins are The Event Calendar and The Event Calendar Pro. Understand that I need to deactivate those also before I can edit my forum page? Hmmmm...

I am wondering whether this may be pointing to a host configuration issue.

 

 

 


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(@davidbrown)
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Also...

If you look at https://www.aroundwoodstockvermont.com/community-forums/ in its current "broken" state, content is displayed that is NOT included in my WP page, including the forum. The hero and sidebar content you can see at https://www.aroundwoodstockvermont.com/crier/ and at https://www.aroundwoodstockvermont.com/community-events/ is missing.

In other words, I have temporarily removed the [wpforo] shortcode and replaced it with a "Sorry..." message. But this message only appears when I have cycled the deactivate/reactivate procedure as described above.


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Sofy
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@davidbrown,

We don't find such an issue on our test websites. Please send the admin login details to info[at]gvectors.com email address. The developers will check the issue. 

 


(@davidbrown)
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@sofy Thank you for helping me resolve this issue. If you have any updated information, I will appreciate being advised.

 


Sofy
 Sofy
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@davidbrown,

it works fine, please watch the video below. 

We just see a JS error that comes from the active theme, but it doesn't have any affection. You should not worry about that. 

 

 


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