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[Solved] Problem with the moderation of posts and topics

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Князь Воложский
Posts: 15
 Князь Воложский
Topic starter
February 22, 2019 6:55 am
(@volozsky)
Active Member
Joined: 3 years ago

Good day. There was a problem of the following nature. When I add a topic to the forum as an unregistered user, after logging in to the site as an administrator, I do not see this message, which was added on behalf of an anonymous user. However, in the "Moderation" section there is a notification that there are new messages that require approval, but the message itself is not visible.
A letter arrives in the mail stating that a new topic has been created.
What should I do?

voder2.png
18 Replies
Sofy
Posts: 4057
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 Sofy
Admin
February 22, 2019 10:59 am
(@sofy)
Support Team
Joined: 4 years ago

Hi @volozsky,

Probably it's a cache issue. Please delete all caches and check again. If you use some cache plugins deactivate those plugins and check again. 

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

1 Reply
Князь Воложский
 Князь Воложский
(@volozsky)
Joined: 3 years ago

Active Member
Posts: 15
February 22, 2019 11:20 am
Reply toSofySofy

Good day. Deleting the wpforo cache did not fix the situation. I do not use caching plugins on the site.

Князь Воложский
Posts: 15
 Князь Воложский
Topic starter
February 22, 2019 11:21 am
(@volozsky)
Active Member
Joined: 3 years ago

Addition. Maybe this will help in resolving the issue. Screenshot No. 1 is after the creation of a new topic by an unregistered user.

-№1.png
Князь Воложский
Posts: 15
 Князь Воложский
Topic starter
February 22, 2019 11:22 am
(@volozsky)
Active Member
Joined: 3 years ago

Screenshot number 2 - this is when I am on the same page logged in as an administrator. Why it happens?

-№2.png
Sofy
Posts: 4057
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 Sofy
Admin
February 22, 2019 2:28 pm
(@sofy)
Support Team
Joined: 4 years ago

Thank you @volozsky for providing the detailed information,

It seems the user has deleted the post or topic something went wrong and when you visited it by clicking the link in the email, it displays this message. You should check and delete the posts/topics that have status 1 in wp_wpforo_posts/wp_wpforo_topics DB tables. 

Please note the wp_  is just a prefix in your case it can differ. 

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

1 Reply
Князь Воложский
 Князь Воложский
(@volozsky)
Joined: 3 years ago

Active Member
Posts: 15
February 22, 2019 3:31 pm
Reply toSofySofy

Good day. The user has not deleted the message. The fact is that on behalf of an anonymous user I wrote. And then I went to the site as an administrator. I ask once again to deal with this situation and give an answer why this happens. Thank.

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