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Problem with tinymce in wp-foro

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ABinfor
Posts: 4
 ABinfor
Topic starter
October 15, 2021 11:30 am
(@abinfor)
New Member
Joined: 9 months ago

Hello,
In our forum, some members cannot see the text tools in the text areas (tinymce):

Other members do see those icons.

We have tested in several browsers and it happens in all of them.
Why can this happen?
Thank you.

 tinymce.jpg
Forum Page URL
https://xn--asociaciondelcorzoespaol-mlc.com/foros/
wpForo Version
1.9.3
WordPress Version
5.6.5
PHP Version
7.3.31
MySQL version
5.7.34
Topic Tags
tinymce
7 Replies
Chris
Posts: 1453
 Chris
Admin
October 15, 2021 12:41 pm
(@chris)
Support Team
Joined: 12 months ago

Hi @abinfor,

Check this topic please: https://wpforo.com/community/how-to-and-troubleshooting-2/the-tinymce-bar-does-not-appear/

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
6 Replies
ABinfor
 ABinfor
(@abinfor)
Joined: 9 months ago

New Member
Posts: 4
October 26, 2021 8:25 am
Reply toChrisChris

@chris Thanks!

Hello,
I was initially able to fix it by unchecking the "Disable visual editor when typing" checkbox in the user profile.
But other users still don't see the TinyMCE in the forum textarea.
What can happen?
Thank you.

Reply
Chris
 Chris
Admin
(@chris)
Joined: 12 months ago

Support Team
Posts: 1453
October 26, 2021 10:45 am
Reply toABinforABinfor
Chris

@abinfor,

do you use a caching plugin?

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
ABinfor
 ABinfor
(@abinfor)
Joined: 9 months ago

New Member
Posts: 4
October 27, 2021 9:33 am
Reply toChrisChris
ABinfor
Chris

@chris Thanks!

No, we don't use any caching plugins.
Could it be solved by deleting the cache of the forum users? I didn't want to delete it in case other things stopped working.

We have found that changing the users profile to "Editor" is working. But this solution doesn't work for us because not all users must be editors.

Thank you.

Reply
Chris
 Chris
Admin
(@chris)
Joined: 12 months ago

Support Team
Posts: 1453
October 27, 2021 9:47 am
Reply toABinforABinfor
Chris
ABinfor
Chris

@abinfor,

Go to Dashboard > Forums > Dashboards and press Delete All Caches and Clean Up Buttons

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
ABinfor
 ABinfor
(@abinfor)
Joined: 9 months ago

New Member
Posts: 4
October 27, 2021 10:28 am
Reply toChrisChris
ABinfor
Chris
ABinfor
Chris

@chris Thank you very much for the quick response.

Should I make a backup before deleting the cache?
By clearing the cache, will the forum still work properly?

Reply
Robert
 Robert
Admin
(@robert)
Joined: 6 years ago

Support Team
Posts: 9091
Robert - Twitter
October 27, 2021 10:32 am
Reply toABinforABinfor
Chris
ABinfor
Chris
Chris

@abinfor,

No you don't need any backup before deleting caches.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
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