Hello,
I have many problems with wpforo 🙁
1. On registration, the user don't have to check for terms and privacy : it's possible to register without accepting terms and conditions.
2. After registration, the user is not receiving any email (even if the option is on in the configuration)
3. I have a blank page when trying to moderate any posts, and the same bug when trying to change spam parameters : so it's impossible for me to stop required moderation for new posts.
I have an old version of wordpress (4.6.1) : is that a possible reason for this ?
Thanks a lot !
Hi Raph,
- Please read this doc: https://wpforo.com/docs/root/gdpr/right-to-be-informed/
- This support topic should solve your issue: https://wpforo.com/community/faq/not-receiving-automatic-replynotificationconfirmation-emails/#post-5344
- Sure, you need to update the WordPress version.
-
Also please check WordPress database tables in Hosting Service cPanel > phpMyAdmin Database manager and make sure the installation was completed. You should see all this tables:
- wp_wpforo_forums
- wp_wpforo_languages
- wp_wpforo_likes
- wp_wpforo_phrases
- wp_wpforo_posts
- wp_wpforo_profiles
- wp_wpforo_subscribes
- wp_wpforo_topics
- wp_wpforo_usergroups
- wp_wpforo_views
- wp_wpforo_visits
- wp_wpforo_votes
Blank page (white page of death) usually mean a fatal php error. Not always but usually. Or a low memory error.
Enable Wordpress debug to a LOG and check.
Thanks a lot for your answers !
1. I can create an account without checking the boxes : they are like optionnal and they have to be obligatory.
2. The problem on email sending was caused by Gmail API - solved ! 🙂
3. The message when trying to approve a comment is : Fatal error: Call to undefined function sanitize_textarea_field() in /public/wp-content/plugins/wpforo/wpf-includes/wpf-actions.php on line 624 > I don't know what to do with this message ...
4. I checked WordPress database tables and I can see all the tables.
Many thanks !
Dear Raph,
The sanitize_textarea_field() is WordPress core function, that has created since the WordPress 4.7.0 version. As you use 4.6.1 version, this error takes place. You just need to update the WordPress to the latest version.