Dear WPForo developers! I’m testing your theme, I want to buy it, but I came across problems that I can’t cope with for 4 days.
1. The main page of the forum has stopped working -redirects to page 404, and, please note, the redirect goes to the page with a slash at the end of the address: https://giport.ru/forum/
At the same time, the pages with forum posts work well, for example: https://giport.ru/forum/stroy/29074
2. If the main page of the forum for example /forum_all ( https://giport.ru/forum_all ), then there is still a redirect to https://giport.ru/forum/
The redirect plugin is disabled, there are also no directives for redirecting from the /forum slug in .htaccesse
3. Another problem is related to the simultaneous use of WPForo and the “All in One SEO” plugin. The “All in One SEO” plugin in forum posts does not use the Title and Description of the forum, but uses the Title and Description of the site: https://prnt.sc/17bkat6
For seo-optimization of the forum, this is a disaster. At the moment, the “All in One SEO” plugin had to be disabled.
I deleted all the caches. Software configuration: https://prnt.sc/17bl1hv
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(RUS) Проблемы со слагом главной страницы форум /forum/
Уважаемые разработчики WPForo! Тестирую вашу тему, хочу купить, но наткнулся на проблемы, с которыми не могу справиться уже 4 дня.
1. Перестала работать главная страница форума https://giport.ru/forum – редиректит на 404 страницу, причем, прошу обратить внимание, редирект идет на страницу со слешем на конце адреса: https://giport.ru/forum/
При этом, страницы с постами форума работают хорошо, пример: https://giport.ru/forum/stroy/29074
2. Если главную страницу форума к примеру /forum_all ( https://giport.ru/forum_all ), то все равно происходит редирект на https://giport.ru/forum/
Плагин редиректа отключен, в .htaccesse также нет никаких директив для редиректа со слага /forum
3. Еще одна проблема связана с одновременным использованием WPForo и плагином “All in One SEO”. Плагин “All in One SEO” в постах форума не использует Title и Description форума, а использует Title и Description сайта: https://prnt.sc/17bkat6
Для seo-оптимизации форума это рросто катастрофа. В данный момент плагин “All in One SEO” пришлось отключить.
Кэши все удалял. Конфигурация софта такая: https://prnt.sc/17bl1hv
The page I need help with: https://giport.ru/forum
Hi @alshoker,
It's almost impossible to debug this issue. However, I'd recommend the following steps:
- Deactivate other plugins and check it.
- Go to WordPress Settings > Permalinks, make sure your permalink ends with "/" trailing slash and save it.
- Go to Forums > Settings > General Tab and click the [Update options] to reset the base URL
3. Еще одна проблема связана с одновременным использованием WPForo и плагином “All in One SEO”. Плагин “All in One SEO” в постах форума не использует Title и Description форума, а использует Title и Description сайта: https://prnt.sc/17bkat6
This is a big problem for your forum SEO, you should disable the All in One SEO plugin and install Yoast SEO plugin. Yoast SEO has a tool to import All in One SEO plugin data. wpForo SEO system should not be affected by any SEO plugin. Yoast SEO is intact, so it works fine with wpForo.
@martin,
Martin, please, I am very much waiting for an answer!
LiteSpeed Cache has been disabled, the entire cache has been deleted, including the /usr/local/laws/cache data folder
I reset the forum settings to default, to the /community / slug.
Where is this file where /forum/is cached? Because of this, I can't make a redirect from /forum/ to /community/
I have a lot of traffic coming from the search on / forum/ - I'm losing traffic and positions in the TOP-3 results because of this!
Well, how is it that you can't figure out your plugin?!
This is a disaster! (((
1. Remove Litespeed cache and optimizer from wpForo page
2. Use SEO Framework that works 100% with wpForo
3. Press F12 and check the browser console, you have issues in there
ps: nothing to buy, wpForo is a free forum plugin (and not a theme).
@dimalifragis, thank you for trying to help. Unfortunately, removing the LiteSpeedCache plugin did not help.
At the expense of point 3 - I did not understand. What errors did you write about, can you show a screenshot?
It seems you have a page or post with the same /forum/ slug. You should open the wp_posts table and search "forum" phrase in the post_name filed, make sure the found row post_type is not draft or revision, you should ignore them. If there are more than two page, post or other post type with "forum" slug then it'll cause this problem.
Also, please copy the content of your root .htaccess file in a txt file and attach it here, this could be .htaccess file issue as well.
In any case, please send admin login details to support[at]gvectors.com email address. Our support team will login and check the issue.
Hi, Robert! Temporarily, I connected the default slug /community/ and in the file .htaccess has set up a redirect from /forum/ to /community/.
It was not possible to set up a redirect in the "Redirection" plugin, because the redirection did not work.
A few days ago, in the BD, the wp_wp for_forums > table in the slug line, I found the word forum and replaced it with techno.
I didn't find the phrase "forum" in the wp_posts table, instead there is now a community, post_type like this: http://joxi.ru/xAeop70Tb577zm
In the file attachment .htaccess (I had to make a redirect from forum > community in order not to lose link traffic).
I'm sorry, but we cannot help you until the redirection is enabled in the .htaccess files. So if other URL paths work then I recommend leaving the /community/ or change the community page slug to /forum/ Just edit the community page and change the slug to /forum/, then go to Forums > Settings admin page and change the Forum base URL to /forum/
Robert, I've done this many times before. (
If I understand correctly, you won't be able to help while I'm in .htaccess not remove redirect /community/?
Not to annoy the search engines and people from search traffic, can you email me or Skype: edkrasnov to write exactly when you can see my site, I'm in for 5 minutes and remove from htaccesse redirect and change the slug.
Unfortunately, I would really not like to leave the /community/ slug. The forum is more than 15 years old, more than 100,000 messages are posted on the site. Such redirects will hit the forum optimization very hard and we will definitely lose our positions in Google and Yandex search.
Have you received an email with access to the admin panel? Perhaps it got into SPAM.
@robert, Hi!
What is going on with your forum?
Rebuilt 4 days ago came down from the forum with https://giport.ru/forum on https://giport.ru/community, the search engines switched to it, started indexing and again the problem.
Now this syllable /community has also stopped working, redirects to 404 https://giport.ru/community/ (with a slash at the end).
Guys, changing the design of links in 38,000 topics is a very painful process for seo optimization. Why is this happening to your forum?
Please solve the problem with slug urgently.
How can I buy your extensions for the forum, if there are such problems with the basic functionality and you do not solve them?
The strangest thing is that there are no such problems in the dev technical branch at all:
https://dev.giport.ru/forum
https://dev.giport.ru/sovet
https://dev.giport.ru/news
Everything works!
The construction of links on the site: /%category%/%postname%
And it's also strange that after the /community/ link stopped working, the /forum/link started working. Don't you want to understand the reason for such chaos in the links yourself?
All these issues are site specific issue. These are casuistic case that doesn't have direct relation to wpForo plugin. These are result of other plugins and things affection. We've never faced with such issue during last three years, so I think will never see such problem in the future as well.
In any case, if the problem still exist, please let us know. We'll try to help you again.
Unfortunately, the problem did not disappear, but it only got worse.
If this week these main Forum pages took turns working:
https://giport.ru/community or
https://giport.ru/forum
Then, now both links are broken, a redirect to the 404 page with a slash at the end comes out on all slugs (forum and community).
Of course, you can say that this is an isolated case and your plugin has nothing to do with it, but such a problem occurs only on your plugin. During the week, I had to change the slugs on 38,000 pages several times, it's just unbearable!
You are the developers of this plugin, no one knows it better than you, why don't you try it properly in debug mode and simplify the problem?
we'll find time and check it within next 1-2 days. Just keep the login details working.
Again, please note that this is not wpForo issue, something breacks your pages, and we'll try to find it. In any case, we're going to help you outside the wpForo support scope. It doesn't matter you know wpForo well or not, this issue is not from wpForo.
@martin,
Hello, Martin and Robert!
1. I'm really waiting for you to find out why the links on the forum stop working? Now the Forum is running on the temporary slug / community1/, because I can't turn on the main slug /forum/ and the slug /community/ doesn't work either.
Of course, these slug replacements have a very bad effect on the seo optimization of the forum.
I would not torment you with this question for so long, but, unfortunately, out of ten programmers to whom I gave this task, no one could understand the reason for this behavior of slugs.
2. Also, I will be very glad if you can tell me how to correct the distortion of the avatars of participants who have registered through the social network Facebook and Vkontakte - https://skr.sh/s90SCMpTpj3
You can see this on the forum pages: https://giport.ru/community1/zdorov/25634
On the forum itself, avatars are displayed correctly, but they are distorted in the right column.
3. Also, on the main page of the site, you can see how the forum tags climb on the news widgets: https://skr.sh/s90DXKpYP2X
You can see this on the main page of the site: https://giport.ru if you scroll down the page, and then slowly climb up.
4. I really want to buy 4 of your addons for the forum and wpDiscuz ( https://skr.sh/s90tnH4VUAd), but I need to be sure that the forum will work without errors and predictably.
@robert,
The third option of the link has just stopped working: /community1/ - I didn't do anything at all today in the admin panel with the settings. Slugs just stop working for no reason.
Oh, you're looking at the admin panel now, ok, I'm not touching anything.
Pay attention to the Redirection plugin ( https://skr.sh/s92w9b41Q0R), redirects from other links to /forum/are currently configured there.
