Hello
We are enjoying the WPFORO software. Thanks for such a great product.
Our forum is finding this issue of the profile photo turning sideways. There are 38 members coming from different desks and browsers. I have emptied the forum cache and encourage browser cache emptying. But we are still having this issue. See screenshot. Help?
without url to the problem it is difficult to help
the cause is probably a plugin or the Wordpress Theme
but try this
put this CSS Code to custom css
#wpforo #wpforo-wrap .wpforo-profile-wrap .h-picture .avatar {
transform: rotate(90deg);
}
if it doesn't work, try with !important
#wpforo #wpforo-wrap .wpforo-profile-wrap .h-picture .avatar {
transform: rotate(90deg) !important;
}
I appreciate it. I put it in with !important; and it adjusted the profile upright but not the photo in the threads. See screenshots.
How do you suggest I get a link to you when you'll just see the log out state of the site?
Thank you again.
but not the photo in the threads.
try this CSS Code
#wpforo #wpforo-wrap .wpforo-post .wpf-left .avatar {
transform: rotate(90deg) !important;
}
Thank you for going in there to look at it. I tried the new code and it fixed the actual thread profile photo while in that specific forum for all photos that were in sideways but it pushed those photos not sideways to the side. So it fixed some and created new problems for the others that were correct in the first place. The profile code did the same thing on the profile photos. So I took out all the CSS code. The display profile photos on closed forums was still sideways for Ben after trying both pieces of code.
This seems to be a challenge, eh?
I had to delete you in our members registrar to not confuse the admins. But if you go in again I will leave it and explain to them what is going on.
Thank you for your help...
Hello,
I'm waiting for your help on this. We still have the same issue. And the code solutions are turning all images sideways while fixing one. So I don't have a solution that accomplishes all photos being upright like they should be. The team is anxious to fix this. Appreciate your help. See all info in reply above from last week.
Thank you
This issue has not any relation to wpForo. This is not wpForo issue. This is the photo taker device and image specific issue. wpForo is not designed to fix photo issues. You should ask your users to upload new photos with smaller size. They should edit those photos and make those smaller, and do some cropping. If a photo is very large, it cannot be rendered by server memory and you see such issues. So there is no support for this issue. The only support is using small photos with small sizes. I'm sure they use large 3-5 MB photos with thousands of pixels resolution. That's wrong. Just let them know to use photos with maximum 50-100KB.